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Team Members - full time

£8.35 per hour (incl. bonus) + great benefits!


Team Member Bristol

£8.35 per hour (incl. bonus) + great benefits!


Team Members - richmond

£8.35 per hour (incl. bonus) + great benefits!


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so why choose itsu?

our values

I take pride in what I do

I am determined that my team
and I will deliver exceptional
food quality

I genuinely care for people

I listen and observe -
I'm attentive and offer help
where it's needed

I want to get on

I take responsibility for managing
my own development and seize
opportunities to learn

our growth

itsu was founded by Julian Metcalfe and first opened in Chelsea in 1997. itsu is in the right place at the right time and is growing into a mighty and much admired company. itsu is recognised for its stunning design and modern approach to food retailing. itsu’s attitude to food is in harmony with today’s lifestyles.

In London, the UK, Europe and around the world people want to eat healthier, better tasting food. Our eat beautiful menu celebrates the amazing flavours of the Far East; high in nutrients yet refreshingly low in calories and saturated fat. Creating light, nutritious and healthy dishes which actually taste delicious is far harder than it sounds. We are growing fast. People like what we do; now is the time to join us.

itsu’s primary role is to satisfy customers; making money is secondary… Great food, experienced leaders & loyal customers… this is the inspired but simple recipe of our success.

become part of our story

our people

The success of itsu depends entirely on the attitude & ability of our people. We find huge benefit from promoting within – the more training, rewards & responsibility we give, the better itsu will be.

We have a simple principle to encourage your development. The more you learn, the more you earn.

meet some of the team

My itsu journey started as a GM in Paternoster Square.

I was moved into an Operations Manager role after 12 months and have recently been promoted to Head of People Operations.

I have loved every minute of the last 4 years and can't wait to see where I will be at itsu in another 4 years.


Head of People Operations

Ben (Head of People Operations)

If you walk into one of our shops you instantly feel what itsu is all about. Beautiful food, an amazing ambience and a passionate, happy team who love our customers. People genuinely love working together at itsu, it’s one big family where people grow together. The opportunities are endless.


Group People Director


When I came to London from Colombia I was seeking a new challenge. This led me to itsu where I quickly became a Team Member Pro and have gained so much experience to develop my career.


I am now a Team Leader Kitchen leading a fantastic and hardworking team.


Team Leader Kitchen


I have always loved interacting with people, learning many things about different cultures and itsu has allowed me to do that and more!


I have been blessed to work with my amazing and friendly colleagues, as well as my incredibly supportive and ‘one of a kind’ manager.


Back Counter Pro


The best thing that happened to me since I moved to London was joining itsu in 2013.


I've grown from Team Member to Team Leader and I'm currently the IT Systems Manager working to make life in shops easier with our amazing technology systems.


IT System Manager


I joined itsu 8 years ago as a Team Member and I now run the flagship store in The Strand with an amazing team supporting me.


If you are up for new challenges and want to work with great people, itsu should definitely be your next stop!


General Manager


I joined itsu in 2011 as a Team Member whilst I was studying to become a nurse but I quickly fell in love with itsu and its people!


After a lot of hard work (and fun!) I am now General Manager of my own itsu shop in Great Queen St with a team I want to help and see grow.


General Manager