our head office

Our head office is situated in the heart of Holborn, near Covent Garden. The team work relentlessly to provide the best responsibly sourced products for our customers, giving our staff the tools and platform to run our beautiful shops every day. Many of our head office people have progressed through the itsu family tree so have the perfect knowledge and understanding of how the head office team can support our shops, restaurants and cafes.

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head office life

The success of itsu depends entirely on the attitude and ability of our people. Our business will thrive when our employees are both professional and proud.

We have a simple principle to encourage your developmentā€¦ the more you learn, the more you earn.

meet some of the team

My itsu journey started as a GM in Paternoster Square.

I was moved into an Operations Manager role after 12 months and have recently been promoted to Head of People Operations.

I have loved every minute of the last 4 years and can't wait to see where I will be at itsu in another 4 years.


Head of People Operations

Ben (Head of People Operations)

Once I said yes to itsu in 2012, my life changed! I worked as a Team Member for 2 years and now I am a Team Member Recruiter.


I learn something new every day and I am truly grateful to everyone who has been involved in my development.


TM Recruiter


The best thing that happened to me since I moved to London was joining itsu in 2013.


I've grown from Team Member to Team Leader and I'm currently the IT Systems Manager working to make life in shops easier with our amazing technology systems.


IT System Manager


I joined itsu as an Assistant Manager and after 5 years I took the opportunity to become the first Area Training Manager.

I am now Operations Manager of the challenging Innovation / Delivery area where passionate people work restlessly to improve and innovate the way we do things in itsu.


Operations Manager

Hanna (Operations Manager)

I started working in itsu Chelsea as a waitress in 2003.


I then moved to the shops where I had the opportunity to work with the most amazing group of people before joining the Commercial team in the Head Office managing our external suppliers.


Logistics Manager

Patricia (Logistic Manager)