Airport ID Administrator


Airport ID Administrator

this is itsu
itsu is a fast growing, healthy, Asian-inspired food brand created in 1997 by Pret a Manger founder Julian Metcalfe. Our ambitious, hard-working teams help serve delicious food across 70+ beautiful stores and a wide range of supermarkets.

this is the job
The Airport ID Pass Manager will be responsible for conducting referencing checks for the
purposes of obtaining full airport ID passes for our shop employees in all airport locations (currently in Stansted, Gatwick and Heathrow). Working in conjunction with the People, Talent and Operations team you will ensure consistency and effectiveness in obtaining passes to ensure our shops are fully staffed. This involves administrating candidate data in line with government requirements for collating all references over a five year period and conducting a detailed background check for each application. Due to the nature of the job, you will be required to travel between our locations in airports and our Academy.
Responsible for processing internal and external applications through the I.D. process
Proactively communicating with internal and external applicants to ensure their references are completed with our designated timeframe (12 weeks)
Collating a full 5 year credible history checks (may include, liaising with applicants to seek further details from the home office or government authorities)
Have a full understanding of UK eligibility checks inclusive of visa knowledge
Ensure timely submission of weekly reports related of I.D. passes that have entered, are in, and are exiting out process
Proactively highlighting applicants (internal / external) that are due to expire and managing renewals
Effectively manage all applications from start to finish
Adhere to GDPR, by managing the administration of documents
Ensuring a commitment to data accuracy and legal compliance
Build effective relationship with the Operations Managers, People team and General Managers
Ensure GSAT and/or CTC requirements are completed by the applicant in timely manner
this is you
Previous experience in the Hospitality industry within airports
Previous experience in administration
Excellent communication and interpersonal skills
Highly competent with Microsoft Office systems
Experience in previous airport clearance process management is desirable but not essential
You put people at the heart of everything you do by displaying the 4 itsu qualities:

 I care [for people]
 I take pride [in what I do]
 I want to grow [myself & others]
 I build trust [around me]

apply now
  • free itsu
  • 50% discount at itsu any time
  • 31 days holiday
  • company pension scheme
  • private medical insurance
  • childcare vouchers
  • commuter club
  • health cash plan
  • support 24/7 for your wellbeing
  • critical illness scheme
  • legendary parties
  • discounts at major retailers
  • life assurance